Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Jun 14, 2011 20:10:11 GMT -5
Have an older job right down on the beach. Had the VCRX programmed to four transmitters. Had to replace the main repeater due to "unforeseen wear" after a year in the house. This required re-activating the entire system (used the "delete serial numbers" function). Problem is the VCRX no longer will "learn" the old transmitters. Tried multiple times to un-learn the VCRX and even defaulted the unit to no avail. I really don't want to deal with this particular customer more than I have to. Any suggestions?
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Jun 20, 2011 16:36:46 GMT -5
Turns out it just won't learn the transmitter the caretaker had in her purse for the last year. Going to try and find a reset for the transmitter.
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Post by Jimm Reifsnyder on Jun 20, 2011 16:41:20 GMT -5
I wonder if the battery was dead on the unit??
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Post by hanshi on Jun 21, 2011 20:50:20 GMT -5
Very possible if it was in a purse for a year. Buttons constantly being pressed/held. Even with the 30s stuck button protection, constant abuse will certainly drain the batteries faster than usual.
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Jun 27, 2011 9:26:43 GMT -5
The other two transmitters learned easy as pie. The light bulb went on two days later and realized that the batteries were the issue.
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Jun 28, 2011 9:45:35 GMT -5
batteries replaced, works fine. chalk one up to "just not thinking" when I posted originally.
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Post by Jimm Reifsnyder on Jun 28, 2011 10:01:21 GMT -5
batteries replaced, works fine. chalk one up to "just not thinking" when I posted originally. It is because you were distracted by the beauty of a certain customer :0) |
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