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Post by davethewave8 on Jan 30, 2013 23:44:52 GMT -5
Bailey, I understand that VPN is a solution for remote access. The best, I think that is answered on the " remote access for Ipad/Iphone " thread in this forum. I would identify " NEST" thermostat an example of a company that sells a terrific product for a reasonable price with a remote access App. included. Designed by an Apple engineer. For the cost of the thermostat you get remote access and monthly status reports. I have been selling and promoting Lutron for over twenty years. My point is there are more $ to be made by everyone if remote access was included with the App. I would rather be installing systems for my clients neighbors than working with ISP providers, integrators, and frustrated homeowners. If Lutron would not worry about the bottom line on every product, we would all make more $, including Lutron.
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Post by RA2er on Feb 2, 2013 19:15:04 GMT -5
My solar PV inverters started with a per month charge, after a year free to hook you. I stopped paying it. They finally went to no-charge, I guess enough people acted like me or they weren't selling enough. I agree Lutron could sell way more systems with remote access included. Or how about charging the Homeworks crew more since they get daylight sensing in their OC sensor.
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Post by Sequoia Electric on Feb 3, 2013 2:31:38 GMT -5
Lets see $59.95 a year for A system I paid 5K, 10K, 15K, 20K + . If it can't be included as a feature of the system, why I am not sure, it should at least be structured so that the clients that have installed larger systems get a break on remote system access. A client with a $7,500.00 system might decide to increase the size of the system or add some shades to get to $10,000.00 tier if it included 3 years free remote access. It at least give some of us installers an angle to up sell the system. The client that invests in the $20,000.00 system should not be paying the same price for remote access as the client that purchased the $800.00 theater package.
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Post by bradkas on Feb 4, 2013 13:22:34 GMT -5
I'm kind of disappointed about this.
Remote access is a feature used to sell systems in mid market homes where 15-18k for a Ra 2 system was something completely not budgeted for, nor was anything other than an ISP hooked up router/gateway. Most of these clients are already using apps to open their gates, check their security cams, etc. for free. I feel like a douche telling them it will cost them $60 per year and truthfully do not want to own the network on these smaller jobs.
We have done a few set ups with VPN and believe it or not home owners have a hard time with it. I have to field stupid service calls regarding a cheap VPN router that I would have rather never sold. Native remote access from an updated app, or portal is great for us dealers, and a yearly fee is acceptable, but $60 seems excessive.
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Post by chitownee on Feb 4, 2013 14:51:30 GMT -5
For me, it really comes down to what the $60/year is buying. If Lutron is providing a nice web portal, trending, etc then maybe its worth it. However, if we are really just talking about flipping a switch in an app to allow remote control then that is insane. I have a baby monitor that I can remote access and control for free. That has video and sound streaming and I can pan and tilt. I can see the fee if I'm getting something but $60/year so I don't have to turn VPN on when I want to turn my lights off is rather excessive.
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Post by neurorad on Mar 13, 2013 14:29:35 GMT -5
Back to the Fan Speed Control RRD-2ANF...
Don't fan controls often have a Reverse?
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dinom
New Member
Posts: 26
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Post by dinom on Mar 13, 2013 20:21:27 GMT -5
Usually, the fan itself has a reversal switch. I've never seen a wall control that can control the reverse setting.
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Bailey
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San Diego Lutron Representative
Posts: 172
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Post by Bailey on Mar 14, 2013 7:43:15 GMT -5
Just a note, Lutron's fan speed controllers have always had a note that they are to be used on a ceiling paddle fan that has NO integrated/built in controls all ready. That leaves fans with only pull chain control. There is often a small switch on the motor housing that can be flipped to a reverse position/polarity in the winter to provide some level of heat redistribution. There are plenty of fans with self contained controls such as Hunter that provide reverse either from the handheld remote (don't even ask how well mine "work") or a wall station.
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Post by neurorad on Mar 14, 2013 12:41:20 GMT -5
Thanks. I happen to have a Casablanca fan in my own home with a wall station control that has a reverse function. Other fans in my home have the switch on the fan.
Any tips on choosing a new fan for integration, other than one 'without an integrated control'? Most fans I see have a control option. Maybe I just need to find the right knowledgeable distributor.
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Post by neurorad on Mar 17, 2013 19:34:33 GMT -5
Can anyone recommend a knowledgeable fan distributor?
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Mar 17, 2013 23:51:07 GMT -5
When I was in electrical distribution, I often used Monte Carlo Fans. www.montecarlofans.com/Not a distributor, but a manufacturer. Good quality. Most EDs or Lighting Showrooms should be able to order.
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Post by neurorad on Apr 1, 2013 16:33:22 GMT -5
Can anyone confirm that this ceiling fan could be controlled with RA2? Savoy House 1CJGN - Six Light Bronze Ceiling Fan www.savoyhouse.com/Olympic-Ceiling-Fan.htmlWLC700 Wall Control Included www.savoyhouse.com/Wall-Mount-Fan-Light-Control-WLC700.htmlFrom the manufacturer: "Non-Reverse FanLight Wall Mounted Control with Independent Up-Down Light Control; Three speed fan control; Seperate ON-Off button with Full range Light Diming for both up & down light; Installs in standard 2-wire wall switch (no extra wiring needed); Includes wall Mounted Control and Canopy Mounted Receiver; Face plate included (Ivory and White); For use with most ceiling fans; Wall unit can only control one fan; 1 yr limited warranty" I guess I need to find a local distributor, with someone experienced with RA2 on staff. Savoy House seems to be a protected line. Any tips appreciated.
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Apr 1, 2013 16:37:32 GMT -5
Neurorad- I would put that into the category of integrated controls. Best Lutron is going to do is run an 8ANS to turn it off or on before their controller.
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Post by neurorad on Apr 2, 2013 13:57:00 GMT -5
Thanks, Bailey. The Monte Carlo and Savoy House fans I initially researched all included a wall control. But, I dug a little deeper into Monte Carlo, and found some that are controlled only with a pull chain, marked as such on the manufacturer's information web page (with a pull chain icon).
So, for future reference, if one is trying to use a RRD-2ANF-XX to control a ceiling fan, look for a fan with only pull chain control.
Also, keep in mind the -2ANF requires a neutral.
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