mitche
Junior Member
Posts: 70
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Post by mitche on Feb 19, 2013 0:06:41 GMT -5
Where do I put the cert#? I only see a location on the non-editable Device Installation Report PDF. Seems like there should be a spot on the engraving report. Do we included the Cert#'s at all?
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Post by moulari on Feb 19, 2013 16:13:48 GMT -5
Same question here - I was going to just send it in tonight and see if someone responds askin for it.
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Post by chitownee on Feb 19, 2013 17:12:21 GMT -5
Me too. I have a pile of certs and the report but I'm not sure how I send it all to Lutron. Any input would be great.
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Feb 19, 2013 17:21:32 GMT -5
Mitch, If all else fails- print it out and email it to me with the cert numbers. I will forward to the right people at Lutron. Same goes for everyone until we figure it out. Just make us to include your shipping address when you do get them to me.
balay (at) westernecs dot com
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Bailey
Full Member
San Diego Lutron Representative
Posts: 172
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Post by Bailey on Feb 19, 2013 18:22:12 GMT -5
Just ran my 6.0 and checked the engraving report. You should email the "file" to engraving@lutron.com and include the engraving certificates in the body of your email. Feel free to CC me Mitch so I can bird-dog the order.
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Post by drsung on Feb 20, 2013 21:56:25 GMT -5
I emailed one last weekend and included the certs in the body of the email. I received a reply on Monday morning that the order had been received and processed.
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Post by hanshi on Feb 21, 2013 11:32:11 GMT -5
Two ways to accomplish sending in the certs. Type the numbers into the body of the email or scan all of the certs into a .pdf and attach that, along with the Engraving Report, into the email.
We are working to improve the engraving process even more and may eventually have the ability to add the numbers to the software/engraving manager but until then body of email or scan are best options.
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