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Post by Jimm Reifsnyder on Oct 31, 2010 21:47:12 GMT -5
One of our board members ran into an issue where he was unable to add a sensor to the system without following the attached procedure. His situation was by accident we think, but you will need to know this procedure if you have a system with over 100 devices. Please let me know if you have any questions. Attachments:
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mitche
Junior Member
Posts: 70
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Post by mitche on Oct 31, 2010 23:31:28 GMT -5
Alright Jim you beat me to it. I've been a bit lazy on the posting. A quick run down. 61 devices (12 KP, 1 main, 1 Aux, SW?, Dim?, 2 Oc sensors) Programing started on ver0.9.21 through all new releases and transfered using 3.1.22. Everything fairly smooth until i tried to activate the Oc sensors. Thought I was smart and downloaded the PDF Radio Powr Savr Special instructions for RadioRA 2 from the Ra2 resi site before i went to job site resi.lutron.com/radiora/Support/InstallationInstructions/tabid/585/Default.aspxBuuuut..... turns out the proper instructions are what Jim posted. I tried to activate first straight from the box. I think. Minds a bit blurry from all the different things i tried. When that didn't' work tried the procedure from the resi site on both Oc sensors multiple times. It's only 3 easy steps, what could I be doing wrong? Finally gave up and called tech support. 1st attempt i got tired of waiting on hold for no one. Second attempt got some one that sounded annoyed with me. Nextel dropped my signal after about 1 min. Called back and got Aron. (Jim if i got his name wrong please correct me. He deserves the credit) Aron brought my faith back to tech support. Stayed with me for at least an hour. Multiple "Sorry can you hold for a second" while he looked for the correct answer. Final found instructions in Jim's link and problem solved in minutes. Date code on Sensors was 18. Always had this odd message in the attachment. No real answers but after talking through with Jim it's possible I may have added a second Main Rep in the earlier soft ver and then deleted the wrong main. I'll leave it at that for now. Any question class? Attachments:
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mitche
Junior Member
Posts: 70
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Post by mitche on Oct 31, 2010 23:37:11 GMT -5
Ok one follow up. In Jim's instructions when it says the Repeaters will beep. False. Aron told me that it wouldn't beep. The only indication from the rep is the RF light blinks or stays solid or something. Can't honestly remember. It was a long day.
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Post by hanshi on Aug 12, 2011 8:31:04 GMT -5
Just as an update to this thread, I have recently created a more friendly document to guide folks through the frequency changing procedure for one way transmitting devices. It can be found on the Resource Site under Support/App-Notes & FAQs. I have also attached the file here for convenience. Attachments:
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